Workplace violence prevention training for New York retail employees and supervisors, in English and Spanish.
Online and self-paced, in English and Spanish
Real-world scenarios with quizzes and a certificate on completion
Simple and classic learning style with text and auto audio narrationAI
$11.95 per course credit, no subscription
Who it's for
New York retail employers with 10 or more retail employees, and their employees and supervisors.
The rules
New York's Retail Worker Safety Act (Labor Law § 27-e) requires covered retail employers to adopt a workplace violence prevention policy and train their employees on it.
A written workplace violence prevention policy
Training for employees and supervisors on the policy
Information about exits, a meeting place and the devices your store uses
The course
The course is built in modules, each with short lessons, real-world scenarios and quizzes, with a longer supervisor version. Here is what each module is for.
Module 1
Retail violence prevention starts with recognizing why the subject matters at work. This opening module gives you context for the practical decisions that follow.
Module 2
Realistic situations turn introductory learning into practice, asking you to recognize concerns, weigh possible responses, and decide how to act as circumstances change.
Module 3
Preparation becomes the focus as you consider higher pressure situations. Apply earlier learning to make deliberate choices when events leave little time for reflection.
Module 4 Supervisor version
Supervisors and managers examine the learning from a leadership perspective, practicing judgment they can apply when workplace safety concerns call for decisions beyond individual action.
Your role
Training is one part of a program. These are the parts only your organization can supply.
Questions from learners. PixelPupil does not provide trainers. Your organization names its own trainer or HR contact in PixelPupil, and learners use Ask the Trainer inside the course. The answer comes by email, and answers are expected within two business days.
One credit unlocks this course for one person. Assign it to any employee from your dashboard, any time.
Available in English and Spanish
No subscription, no renewal: buy only what you need
Certificate issued on completion
Questions
Another question? Contact us
New York retail employers with 10 or more retail employees, and their employees and supervisors.
The employee version has about 33 min of narrated lessons and the supervisor version about 42 min, plus scenario quizzes and module assessments. It is self-paced and keeps your place if you stop and come back.
Yes. Every PixelPupil course is available in English and in Spanish, with Spanish narration (the Spanish title is Capacitación para la Prevención de la Violencia en el Lugar de Trabajo para Comercios Minoristas de Nueva York).
No course can do that on its own. This is general training based on the rules described on this page. It is not approved or endorsed by any government agency, and the certificate is a record that the person completed the course. Your organization still provides its own policies, procedures and records, and you should check the rules that apply to you with your own advisor.
$11.95 per course credit. One credit gives one person access to one course, and you can assign it to anyone from your dashboard. There is no subscription.
PixelPupil does not provide trainers. Your organization names its own trainer or HR contact in PixelPupil, and learners use Ask the Trainer inside the course. Answers come by email, and are expected within two business days.
Keep going
General training information, not legal advice. PixelPupil courses are not approved or endorsed by any government agency and do not by themselves make an organization compliant. The certificate is a record of completion. Rules change, so check the rules that apply to your organization with your own advisor.
Page updated October 2026.
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