Train the people who handle consumer privacy requests under the California Consumer Privacy Act.
Online and self-paced, in English and Spanish
Real-world scenarios with quizzes and a certificate on completion
Simple and classic learning style with text and auto audio narrationAI
$11.95 per course credit, no subscription
People who handle consumer inquiries about privacy for businesses covered by the CCPA, including employee and contact data.
The CCPA (Civil Code § 1798.130(a)(6) and 11 CCR § 7100) requires businesses to make sure the people who handle consumer inquiries are informed of the law's requirements. The rules set clocks, such as 10 business days to confirm a request and 45 calendar days to respond.
Know the six consumer rights and how to recognize a request
Meet the response deadlines
Verify identity where required and keep records for at least 24 months
The course is made of short lessons with real-world scenarios and quizzes. Here is what each module covers.
Module 1
Real-world scenario: A Request in the Wrong Place
Module 2
Real-world scenarios: The Phone Call; Opt Out, No Questions
Module 3
Real-world scenarios: Keep the Invoices; The Agent's Email; Day Forty
Module 4
Real-world scenario: A Former Employee Asks
Training is one part of a program. These are the parts only your organization can supply.
Questions from learners. PixelPupil does not provide trainers. Your organization names its own trainer or HR contact in PixelPupil, and learners use Ask the Trainer inside the course. The answer comes by email, and answers are expected within two business days.
One credit unlocks this course for one person. Assign it to any employee from your dashboard, any time.
Available in English and Spanish
No subscription, no renewal: buy only what you need
Certificate issued on completion
People who handle consumer inquiries about privacy for businesses covered by the CCPA, including employee and contact data.
The course has about 39 min of narrated lessons, plus scenario quizzes and module assessments. It is self-paced and keeps your place if you stop and come back.
Yes. Every PixelPupil course is available in English and in Spanish, with Spanish narration (the Spanish title is Capacitación para Manejar Solicitudes de Privacidad bajo la CCPA).
No course can do that on its own. This is general training based on the rules described on this page. It is not approved or endorsed by any government agency, and the certificate is a record that the person completed the course. Your organization still provides its own policies, procedures and records, and you should check the rules that apply to you with your own advisor.
$11.95 per course credit. One credit gives one person access to one course, and you can assign it to anyone from your dashboard. There is no subscription.
PixelPupil does not provide trainers. Your organization names its own trainer or HR contact in PixelPupil, and learners use Ask the Trainer inside the course. Answers come by email, and are expected within two business days.
General training information, not legal advice. PixelPupil courses are not approved or endorsed by any government agency and do not by themselves make an organization compliant. The certificate is a record of completion. Rules change, so check the rules that apply to your organization with your own advisor.
Page updated October 2026.
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