Spot and respond to identity theft red flags in customer accounts, under the Red Flags Rule.
Online and self-paced, in English and Spanish
Real-world scenarios with quizzes and a certificate on completion
Simple and classic learning style with text and auto audio narrationAI
$11.95 per course credit, no subscription
Staff at financial institutions and creditors with covered accounts, including businesses that regularly use credit reports or advance funds.
The FTC Red Flags Rule (16 CFR Part 681) requires covered businesses to have an identity theft prevention program and to train staff as necessary to carry it out. It sets no hours, test or refresher period.
Train staff as necessary to carry out the program
Recognize red flags in documents, accounts and requests
Know what to do when you see one
The course is made of short lessons with real-world scenarios and quizzes. Here is what each module covers.
Module 1
Real-world scenario: The New Employee
Module 2
Real-world scenarios: The Identification That Does Not Match; The Returned Mail
Module 3
Real-world scenarios: The Bill for an Account Nobody Opened; The Replacement Card
Module 4
Real-world scenario: The Friendly Caller
Training is one part of a program. These are the parts only your organization can supply.
Questions from learners. PixelPupil does not provide trainers. Your organization names its own trainer or HR contact in PixelPupil, and learners use Ask the Trainer inside the course. The answer comes by email, and answers are expected within two business days.
One credit unlocks this course for one person. Assign it to any employee from your dashboard, any time.
Available in English and Spanish
No subscription, no renewal: buy only what you need
Certificate issued on completion
Staff at financial institutions and creditors with covered accounts, including businesses that regularly use credit reports or advance funds.
The course has about 36 min of narrated lessons, plus scenario quizzes and module assessments. It is self-paced and keeps your place if you stop and come back.
Yes. Every PixelPupil course is available in English and in Spanish, with Spanish narration (the Spanish title is Capacitación sobre las Señales de Alerta de Robo de Identidad (Red Flags)).
No course can do that on its own. This is general training based on the rules described on this page. It is not approved or endorsed by any government agency, and the certificate is a record that the person completed the course. Your organization still provides its own policies, procedures and records, and you should check the rules that apply to you with your own advisor.
$11.95 per course credit. One credit gives one person access to one course, and you can assign it to anyone from your dashboard. There is no subscription.
PixelPupil does not provide trainers. Your organization names its own trainer or HR contact in PixelPupil, and learners use Ask the Trainer inside the course. Answers come by email, and are expected within two business days.
General training information, not legal advice. PixelPupil courses are not approved or endorsed by any government agency and do not by themselves make an organization compliant. The certificate is a record of completion. Rules change, so check the rules that apply to your organization with your own advisor.
Page updated October 2026.
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